Dry cleaning is a process used to clean clothes and fabrics without using water. Instead of water, a special liquid called a solvent is used to remove dirt and stains from the fabric. The clothes are placed in a machine that looks like a regular washing machine but works with the solvent instead of water. This method is gentle on delicate fabrics like silk, wool, and certain synthetic materials that might get damaged or shrink if washed with water.
The dry-cleaning process involves several steps. First, the clothes are inspected for stains, and special treatments are applied to tough spots. Then, they go into the machine with the solvent, where they are cleaned and rinsed. After cleaning, the solvent is removed, and the clothes are dried. Finally, the garments are pressed and ironed to remove any wrinkles, making them look fresh and ready to wear. This method is especially useful for clothes that need special care or have labels that say “dry clean only.”
Dry cleaning is essential for maintaining the quality and longevity of certain fabrics and garments. Many delicate materials, such as silk, wool, and some synthetic fabrics, can be damaged or shrink if washed with water. Dry cleaning uses a special solvent that effectively removes dirt, stains, and odors without compromising the fabric’s integrity. Additionally, dry cleaning helps to preserve the color, texture, and shape of your clothes, keeping them looking new and fresh for a longer time. For garments labeled “dry clean only,” following the recommended care instructions ensures they remain in the best possible condition.
Starch is a substance used in laundry services to give fabrics a crisp and smooth finish. It helps to stiffen and add body to garments, making them look fresh and well-pressed. Starch is commonly applied to dress shirts, collars, cuffs, and table linens to keep them looking sharp and wrinkle-free for longer. If you prefer a stiffer finish for your clothes, you can request starch when scheduling your pickup.
You don’t need to do anything special to prepare your clothes. Simply place them in a bag for our driver to collect. If there are any specific stains or concerns, you can note them in your pickup request or attach a note to the garment.
Our professional team is trained to handle a variety of stains. Please point out any stains when you schedule your pickup or attach a note to the garment so we can apply the appropriate treatments.
Yes, the solvents we use in our dry cleaning process are safe. We prioritize the health and safety of our customers and the environment by using eco-friendly solvents. These solvents are designed to be effective in cleaning your garments while minimizing any harmful impact on the environment and reducing any potential health risks. We adhere to strict safety standards and regulations to ensure our cleaning processes are both safe and sustainable.
We have a $35 minimum order total plus a $6.95 pickup and delivery fee.
For orders over $50, we offer FREE pickup & delivery.
Visit our Services and Pricing for more detailed pricing.
We have a $35 minimum order total plus a $6.95 pickup and delivery fee.
For orders over $50, we offer FREE pickup & delivery.
Visit our Services and Pricing for more detailed pricing.
If you are a new customer, the best way to schedule your first pick-up is by signing up at www.DryCleanLA.com and choosing the date you want us to come by.
If you are an existing customer, the best way to schedule a DCLA pickup is to login on our website at www.DryCleanLA.com or by simply replying back to our text message.
We typically have your clothes ready for delivery on your route days, or 3-4 days after we pick them up. For example, if you had your clothes picked up on Monday, they will be ready for delivery on Thursday.
We have a $35 minimum order total plus a $6.95 pickup and delivery fee.
For orders over $50, we offer FREE pickup & delivery.
Visit our Services and Pricing for more detailed pricing.
We offer Dry Cleaning Household Item Cleaning, Hang Dry, and Speciality Cleaning services, which vary in price. To view specific prices, please visit our Services and Pricing page.
We take pride in being as transparent as possible and, unlike most dry cleaners, there are no hidden fees at DryCleanLA. Our goal is to provide an incredible customer experience that is more convenient than anything out there, but to do it at a competitive price.
We have a $35 minimum order total plus a $6.95 pickup and delivery fee.
For orders over $50, we offer FREE pickup & delivery.
We only accept payment via credit card and we require a valid card to be saved on file before you can schedule a pickup. You can enter or edit your card information on your Profile.
You understand that there is inherent risk in the Cleaning Services and there is potential for clothing and related items to get lost or damaged. DryCleanLA has implemented measures designed to prevent the situations of lost or damaged items from happening, but DryCleanLA cannot guarantee that such situations will never happen.
We exercise utmost care in processing articles entrusted to us and use such processes which, in our option are best suited to the nature and condition of each individual article. Nevertheless, we cannot assume responsibility for inherent weaknesses of or defects in materials that are not readily apparent prior to processing. This applies particularly but not exclusively to suedes, leathers, silks, satins, double-faced fabrics, vinyl’s, polyurethanes, etc. Responsibility also is disclaimed for trimmings, buckles, beads, buttons, belts, sequins, and pom-poms. Further, we request that customers empty pockets prior to putting laundry out for pickup as DryCleanLA does not take responsibility for damage to your garments from items left in pockets (i.e. pens and lipstick). DryCleanLA is also not liable for damage caused by mislabeling of cleaning procedure such as not selecting the correct service when placing an order, or sending items in incorrect bags. In dry cleaning and/or laundering, we cannot guarantee against color loss and shrinkage, or against damage to weak and tender fabrics.
In order to receive reimbursement, any damaged or lost items must be reported in writing to info@drycleanla.com within seven (7) days of the delivery of the completed order. Photos of damaged items must be included in any emailed claim. All claims are reviewed on a case-by-case basis. All decisions on damaged items are in DryCleanLA’s sole discretion and are final. Notwithstanding the foregoing, and to the extent permitted under applicable law: 1. Any reimbursement for a dry cleaning or laundry item deemed damaged by DryCleanLA shall be limited to and shall not exceed ten (10) times the charge for cleaning the damaged item (not inclusive of tax and other fees) regardless of brand, price or condition of the garment, or $1000, whichever is lower. 2. Any reimbursement for a wash and fold item deemed damaged by DryCleanLA shall be limited to and shall not exceed ten (10) times the weight of the item multiplied by the charge per pound of wash and fold (not inclusive of tax and other fees) regardless of brand, price or condition of the garment, or $1000, whichever is lower. Further, we request that customers empty pockets prior to putting laundry out for pickup as DryCleanLA does not take responsibility, as bailee or under any other statutory or common law property principle, for any items left in pockets or left within bundles of garments (i.e. jewelry, watches, cash).
For any damaged items we reimburse, we will keep them so that we can either donate them to one of our local charity partners or use them for training purposes with our cleaning team members.
If there is any risk of further damage occurring during cleaning, we will hold off and check in with you before proceeding. Our cleaning team carefully inspects all garments during the cleaning process to ensure we take the best care of them.
Sometimes, we identify pre-existing damage on a garment. If the damage is repairable, we will recommend repair. If the damage is unrepairable, or you would like to proceed with cleaning without repair, we ask that you give us your approval (and release DryCleanLA of any liability if damage should occur). This may cause the cleaning process to be delayed by a few days.
If a garment shows susceptibility to color bleeding, we will not clean it and return it to you uncleaned. Even with your release of liability, we cannot clean these items as they pose a risk to other garments that would be cleaned at the same time. We thoroughly test all items for unstable dyes, which can be a result of the manufacturing process. If you do have a garment with the potential for color bleeding, we recommend that you spot treat it at home by hand washing any parts that requires cleaning. If you would like to talk to our of our garment care experts about a particular garment, feel free to email us at info@drycleanla.com.
